Shipping and Returns


Shipping costs within Germany

Below 20,00€ order value we charge 3,90€ for postage and packing. Orders from 20,00€ onwards are postage-free.

Shipping costs within EU member states

We ship to all EU member states. To Austria, Belgium, Luxemburg and the Netherlands we charge 6,90€ for postage and packing. For shipments to all other EU member states we charge 9,90€.

Delivery times

Delivery within Germany is within 5 working days, to all other EU states within 7 working days after payment order (payment in advance) or after conclusion of contract (Paypal or Sofortüberweisung).

We ship all deliveries via DHL GoGreen.

Returns
Please complete the returns form which is part of the delivery and send the products back sufficiently stamped to:
 
loud + proud GmbH
Kasernweg 4
D-91217 Hersbruck
Germany
 
After receipt of the goods we’ll issue a credit note and transfer the money with the payment method you have chosen with your purchase. You bear the cost of returning the goods.